Contacts
We at Nine Casino are dedicated to serving South African players well and this means that we have several methods through which you can contact our support team as per your convenience.
Customer Support Email
Our customer service staff can be reached via e-mail for any kind of general information, account matters or other queries on: [email protected]
It is our endeavor to respond to all the emails within 24 hours.
Live Chat
On the website of Nine Casino itself, there is a live chat feature that offers immediate help. Whenever you need an urgent matter addressed or a quick question answered, our support agents will always be available.
Social Media
For updates, promotions or additional support connect with us on these following social media platforms at:
- Telegram
These platforms can be used to reach us for any general inquiries or stay updated with the latest news about Nine Casino.
Operating Hours
Our customer support team is operational throughout the week every day round the clock so in case of any concern you may have about Nine Casino please feel free to reach out for assistance.
Response Time
Although we try to respond to all inquiries quickly it may take up to 24 hours before we get back on emails and messages from social media. Live chat issues are usually resolved within minutes.
Language Support
Primarily, our customer care personnel uses English language for effective service delivery towards our South African players.
Thank you for your feedback and we hope that your stay at Nine Casino will not have been uncomfortable; if there is anything you need don’t hesitate but just use any of those contacts provided.